Privacy Policy

Last updated: 03 July 2026

This Privacy Policy explains how Gloria Themes collects, uses, stores, shares, and protects your personal information when you visit gloriathemes.com, create an account, purchase a product, download files, activate a license, contact support, submit a Hire Us request, order custom services, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Name and surname
• Email address
• Billing details
• Company name
• Country, state, city, and address information when required for billing or tax purposes
• Order history
• License key information
• Download history
• Support ticket content
• Hire Us request details
• Project requirements, website details, files, screenshots, messages, and other materials provided for custom service evaluation or delivery
• Account login details
• IP address
• Browser and device information
• Website usage data
• Cookie and consent preferences
• Payment status and transaction references

We do not store full credit card numbers on our servers. Payments are processed by third-party payment providers.

2. How We Use Your Information

We use your information to:

• Process orders and payments
• Deliver digital products
• Create and manage customer accounts
• Generate and validate license keys
• Provide product updates
• Provide customer support
• Review Hire Us requests and prepare quotes, proposals, or service recommendations
• Communicate with you about custom service requirements, pricing, delivery, revisions, and approvals
• Deliver agreed Hire Us services and maintain related project records
• Respond to inquiries
• Prevent fraud and abuse
• Improve our website and products
• Send transactional emails
• Send marketing emails if you have opted in
• Comply with legal, tax, accounting, and regulatory obligations

3. Legal Bases for Processing

Depending on your location, we may process your information based on:

• Performance of a contract
• Your consent
• Legal obligations
• Legitimate business interests
• Protection against fraud, abuse, or unauthorized use

4. Sharing Your Information

We may share necessary information with trusted third-party providers, including:

• Payment processors
• Hosting providers
• Email delivery services
• Analytics services
• Customer support platforms
• License management systems
• Tax and accounting service providers
• Security and fraud prevention services
• Development or project management tools where needed for Hire Us services

We only share information that is reasonably necessary for these services.

5. International Data Transfers

Because Gloria Themes operates globally, your information may be processed in countries other than your own, including the United States.

Where required, we take reasonable measures to protect personal information transferred internationally.

6. Data Retention

We retain personal information for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Order, billing, license, support, and Hire Us service records may be retained for business, tax, legal, and security purposes.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing
• Restrict processing
• Request data portability
• Withdraw consent
• Opt out of marketing emails

To exercise your rights, contact us at [info@gloriathemes.com].

8. Marketing Communications

We may send marketing emails only where permitted by law or where you have opted in.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

Transactional emails related to orders, licenses, downloads, security, billing, support, or Hire Us services may still be sent even if you unsubscribe from marketing messages.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no online service, website, server, or transmission method is completely secure.

You are responsible for keeping your account credentials secure.

10. Children’s Privacy

Our website and products are not intended for children under the age of 13, or the minimum age required by applicable law in your jurisdiction.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact

For privacy-related questions, contact us at:

Email: [info@gloriathemes.com]