---
title: How to View and Manage Donors
description: GiveWP provides a complete donor management system that helps you track, organize, and communicate with supporters. Each donation made through your campaigns automatically generates a donor record, which stores details such as contact information, total donations, and contribution history. The…
url: "https://gloriathemes.com/docs/faun/givewp-donations-campaigns/how-to-view-and-manage-donors/"
updated: "2025-10-09"
category: "GiveWP - Donations & Campaigns"
tags:
  - GiveWP
---

# How to View and Manage Donors

GiveWP provides a complete donor management system that helps you track, organize, and communicate with supporters.
Each donation made through your campaigns automatically generates a donor record, which stores details such as contact information, total donations, and contribution history.

The **Faun WordPress Theme** does not modify this functionality but ensures that donor interactions, forms, and confirmation messages appear consistent with your site’s design.

## Access the Donors Dashboard

1. In your WordPress dashboard, go to **GiveWP → Donors**.
2. You’ll see a list of all donors who have made at least one donation through your site.
3. The list includes key details such as:
   - Donor Name
   - Email Address
   - Total Amount Donated
   - Number of Donations
   - Date of Last Donation

Use the search bar to quickly find a donor by name or email address.

## View a Donor Profile

Each donor has an individual profile that consolidates all activity related to that person.

1. In the Donors list, click a donor’s name to open their **Donor Profile**.
2. The profile includes:
   - **Contact Information** – Name, email, and billing address.
   - **Donation History** – List of every contribution made, with dates and amounts.
   - **Campaigns Supported** – Which campaigns or forms the donor has contributed to.
   - **Total Donated** – Lifetime donation amount.
   - **Notes** – Private comments or reminders added by administrators.

You can update donor details directly in the profile if corrections or edits are needed.

## Edit or Merge Donors

Sometimes, duplicate donor records can appear if a supporter donates using different email addresses.
GiveWP allows you to merge or edit these entries.

**To edit a donor:**

1. Open the donor profile.
2. Click **Edit Donor** in the top-right corner.
3. Update any details and click **Save Changes**.

**To merge duplicate donors:**

1. Go to **GiveWP → Donors**.
2. Select the donor record you want to merge into another.
3. Click **Merge Donor**.
4. Choose the primary donor record to retain.
5. Confirm the merge.

Merging combines all donation history and information into a single record without losing data.

## Filter and Export Donor Data

The Donors screen includes several filters to help you organize your donor base.

- **Search** – Find donors by name or email.
- **Sort by Total Donated** – Identify top supporters.
- **Filter by Date Range** – View donors active during a specific campaign period.
- **Export Donors** – Click **Export** to download donor data as a CSV file for reporting, email marketing, or CRM use.

Exported data includes donor contact details, total donations, and the number of contributions.

## Add Private Notes

You can add internal notes to a donor’s profile for recordkeeping or team communication.

1. Open a donor profile.
2. Scroll to the **Notes** section.
3. Add a note (e.g., “Prefers monthly updates” or “Attended 2025 fundraising event”).
4. Click **Add Note** to save.

These notes are private and not visible to donors.

## Contacting Donors

GiveWP does not send bulk marketing emails by default, but you can contact donors individually or export their data for use in your email service.

- Use the donor’s email address in their profile to send follow-ups manually.
- For newsletters or bulk updates, export your donor list and upload it to your email marketing tool (such as Mailchimp).
- Always ensure you comply with GDPR or other privacy laws when contacting donors.

## Managing Recurring Donors

If you use the **Recurring Donations add-on**, recurring donors will appear in the Donors list with active subscription information.

1. In the Donor Profile, scroll to the **Recurring Donations** section.
2. You can view:
   - Active or expired subscriptions
   - Donation frequency (monthly, yearly, etc.)
   - Amount and renewal date
3. You can also cancel or pause a recurring donation if requested by the donor.

## Best Practices

- Regularly review donor records to maintain accuracy.
- Merge duplicate profiles to keep reports clean.
- Use donor notes to track relationships and personalize future communication.
- Recognize top donors publicly if appropriate (with permission).
- Export and back up donor data periodically for security and compliance.