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Common WooCommerce Setup Issues & Solutions

2 min read

This section covers the most common issues users may encounter during WooCommerce setup and how to fix them.

Cart or Checkout Page Not Working #

Possible Cause: Required pages are not assigned.

Solution:

Go to WooCommerce → Settings → Advanced and make sure the following pages are selected:

  • Cart Page
  • Checkout Page
  • My Account Page

Product Page Shows 404 Error #

Possible Cause: Permalink structure is not refreshed.

Solution:

Go to Settings → Permalinks and click Save Changes without modifying anything.

Add to Cart Not Working #

Possible Causes:

  • AJAX is disabled
  • JavaScript conflict with a plugin

Solution:

  • Enable AJAX Add to Cart from Appearance → Customize → WooCommerce → General
  • Temporarily disable third-party plugins to check for conflicts

Images Not Displaying Properly #

Possible Causes:

  • Incorrect image sizes
  • Mixed content (HTTP/HTTPS mismatch)

Solution:

  • Regenerate thumbnails if needed
  • Ensure your site is fully using HTTPS

Demo Import Shows Empty Pages #

Possible Cause: Server limits are too low.

Solution:

Increase the following PHP limits:

  • memory_limit: 512M
  • max_input_time: 900+
  • upload_max_filesize: 256M+

Login / Registration Not Working #

Possible Cause: Membership is disabled.

Solution:

Go to Settings → General and enable:

  • Anyone can register

Cart Page is Empty #

Possible Cause: Session or cache issue.

Solution:

  • Clear browser cache
  • Disable cache plugins temporarily

Checkout Page Not Loading or Stuck #

Possible Causes:

  • Missing payment method
  • JavaScript conflict

Solution:

  • Enable at least one payment method from WooCommerce → Settings → Payments
  • Disable third-party plugins to test conflicts

Prices Not Showing #

Possible Causes:

  • Catalog Mode enabled
  • Hide Prices option enabled

Solution:

  • Go to Appearance → Customize → WooCommerce → General
  • Disable Catalog Mode and Hide Prices

Filters Not Working #

Possible Causes:

  • Widgets not added to sidebar
  • AJAX disabled

Solution:

  • Add filter widgets from Appearance → Widgets
  • Enable AJAX from Appearance → Customize → WooCommerce → General

Product Variations Not Showing #

Possible Cause: Attributes not configured correctly.

Solution:

  • Create attributes from Products → Attributes
  • Use them in Variable Product settings
  • Make sure “Used for variations” is enabled

Emails Not Sending #

Possible Cause: Server email configuration issue.

Solution:

  • Use an SMTP plugin (recommended)
  • Check WooCommerce → Settings → Emails

Tip: Most issues are related to incorrect setup, missing configuration, or server limitations rather than the theme itself.